Getting started
Who is Coworking OS for?
Coworking spaces, private-cabin and managed-office businesses, virtual office providers, and operators with more than one centre.
Is there a member community and a way to ask members what they think?
Yes. Community gives you events with RSVP, partner perks, a member board and an opt-in directory. Surveys send a 45-second monthly pulse with NPS and tell you what to fix first; happy members are offered your Google review link. See Community and Surveys.
Can my accountant use it?
Yes. The accountant kit records TDS on receipts, tracks Form 16A per member and quarter, locks closed months and exports to Tally Prime and Zoho Books. An Accountant login is read-only and sees Books only. See Accountant kit.
Can I ask ChatGPT or Claude about my space?
Yes, with the AI connector: switch it on under Organization → AI connector, add it in Claude or ChatGPT, and ask who is overdue or what is free. It is read-only unless you also allow drafts for approval. Free in every plan. See the guide.
Can I add chat and lead forms to my own website?
Yes. The Website kit is one line of code on the site you already have: a chat bubble, lead forms, live "what's free" answers from your real cabins, visit booking, an answer bot and a newsletter, all landing in Coworking OS as leads. See Website chat & leads.
Can I bring member data from a spreadsheet?
Yes. Import your members from Excel, CSV or PDF in Members, and a set-up checklist walks you through the rest. Or send us your sheet and we'll import your members and cabins for you, free, even during the trial.
How long does set-up take?
It depends on how many cabins and members you have and how your records are kept today. We'll give you a clear plan on the demo call.
Is there a demo I can try?
Yes. Explore the live app with example data, or book a walkthrough.
Product
Does it work on iPhone?
Yes. Download Coworking OS from the App Store. Android is on Google Play Mac on the Mac App Store and Windows on the Microsoft Store, and the web app works on any computer.
Does it work without internet?
Yes. Your data is saved on the device, so you can keep working without a signal. Changes sync once you're connected again.
Whose WhatsApp number do messages come from?
Yours. You connect your own WhatsApp Business number, so members see your name and reply to you.
Which payment gateways are supported?
Razorpay, Cashfree and Zoho Payments. Money goes straight to your account.
Do I still need Zoho Mail or Google Workspace?
No. Coworking OS Mail gives you business email on your own domain (you@yourspace.com) inside the app, with shared team inboxes, templates and every email tagged with the member it is from. You can import your old mail from Zoho or Gmail. See Mail.
Data & security
Who owns our data?
Your organisation owns the information it enters. An administrator can download all of it, as a spreadsheet, from Settings at any time.
How is member information protected?
It is encrypted in transit and kept to your organisation at the database level. Backups run every night. See Security.
Which service providers are involved?
The Privacy Policy names them, including Supabase, Meta/WhatsApp, Razorpay, Cashfree, ZeptoMail, Firebase and APNs.
Pricing & billing
How is Coworking OS priced?
Four plans: Starter ₹1,999, Growth ₹3,999, Scale ₹7,999 and Pro ₹13,999 a month, by members billed. Every plan has every feature. Annual plans get 2 months free. See Pricing.
Is there a free trial?
Yes. Start a 30-day free trial yourself at app.coworkingos.in/signup, with every feature (e-signatures are test-only during the trial), no card and no set-up fee. After 30 days the account turns read-only until you choose a plan, and nothing is deleted.
Is staff extra?
No. Every plan includes your whole team.