Reading email and moving between messages

Click Mail in the left menu. It opens on the Inbox of the mailbox you used last; the unread count shows on the menu item and in the browser tab.

1. Click a row (or press Enter on it). The email opens in a side panel on the right; the list narrows to sender, subject and time.
2. Use ‹ › in the panel header, or j / k, to go to the next or previous email without closing. The counter shows '2 of 24'.
3. Expand (or f) opens the email full width for a long one; the same button brings the list back.
4. Close with ✕ or Esc. The row keeps a light highlight for a moment so you see where you were.

Good to know

• An email is marked read after it has been open for a second, so flicking through with j/k doesn't mark everything read.
• Archive (e), Delete (#), Star (s) and Spam each show a toast with Undo for a few seconds. After archiving, the next email opens.
• The tenant or lead chip opens their record on top of Mail. An unknown sender gets Add as lead.
• Pictures and PDFs open in a preview without downloading; ⤓ downloads. Files that can harm a computer are blocked.
• ⋯ More → Keyboard shortcuts (or ?) lists every shortcut.