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Website kit

Put Coworking OS on your own website (Website kit)

One line of code on the site you already have: chat, lead forms, prices, visits and a newsletter. Off by default.

Owners & adminsScreens show the demo workspace, Northstar Coworking.

The Website kit is built in; there's no Tidio, Zoho SalesIQ or Mailchimp to pay for. It's off by default, and only a Super Admin can switch it on, in Organization → Website kit. While it's off, the script does nothing.

Organization → Website kit: the On switch, your website, the line to paste, and the green check once it's working.
Organization → Website kit: the On switch, your website, the line to paste, and the green check once it's working.
  1. Open Settings → Organization → Website kit, tick On, and enter your site under Your website (one per line; only these sites can show the bubble).
  2. Under Add it to your website, click Copy and paste the line once, just before </body>. It works on WordPress, Wix, Webflow and hand-made sites. Or click Email it to my web developer.
  3. Click Check now. It turns green once the kit has loaded on your site (a site added through Google Tag Manager or a plugin turns green by itself once someone opens it).
  4. Set The bubble: the greeting, which forms it offers (Book a visit, Get a quote, Virtual office, Meeting room), the WhatsApp button and Call button with your number, and the colour (Your brand colour takes it from Branding).
  5. Set Hours and alerts: when you answer (India time) and what the bubble says outside those hours.
  6. Click Save changes.

What visitors see

  • A chat bubble bottom-right (at the bottom on phones) in your colour and logo. It never covers your site's own buttons.
  • In the panel: a greeting, then What's free & prices, Book a visit, Chat with us and WhatsApp us, plus a call button. Optional: Already a member? Get help (opens the tenant portal's Help, so members' requests go to the Helpdesk, not Sales) and Get updates.
  • Forms: Book a visit, Get a quote, Virtual office and Meeting room enquiry. Use them in the bubble, as a full page, or embedded with <div data-cos-form="visit"></div> (also quote, virtual-office, meeting and news for the newsletter box).

Every form becomes a lead

  • A submission creates or updates a Prospect, matched by phone or email so there are no duplicates, with the source, page, campaign and referrer.
  • Staff are alerted by WhatsApp, email and push; the visitor gets a confirmation; the Activity log records it.
  • Spam is kept out by a hidden field, a minimum fill time, rate limits and blocked words. Visitors never see a captcha.
Website → Visitors now: who is on your site, what they're looking at, where they came from, and their lead score.
Website → Visitors now: who is on your site, what they're looking at, where they came from, and their lead score.

Visitors now, lead score and Signals

Website in the left menu shows who is on your site right now (refreshed every 15 seconds), hot leads first. Each visitor has a Score: pricing page +20, 'What's free' used +25, 3rd or later visit +15, over 3 minutes on the site +10, contact page +10, from Google or ads +5, 30 days away −10. Hot is 50 or more, warm 25–49. Prospects gets a Score column and a Hot filter.

Signals: switch on Tell me when a lead comes back and the lead's owner (or all sales staff, if nobody owns it) gets a push alert when someone already in Prospects is on the site, at most once per visit, plus one 🔥 alert if their score passes 50.

Last 30 days: visitors, enquiries, conversion, WhatsApp and call taps, top pages, sources and campaigns.
Last 30 days: visitors, enquiries, conversion, WhatsApp and call taps, top pages, sources and campaigns.
Privacy: no cookies (a random ID in the browser's storage), IP addresses are used only for the approximate city and never stored, and visitor data is kept 180 days. Companies are not identified from IP addresses.

Coworking OS in 95 seconds, shown with the demo workspace. Sound on; captions are in the player menu.

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