Guests, parcels, notices and Wi-Fi in the member app

The Home screen of your member app shows a few things from the front desk alongside your rent and bookings.

Your guests

1. On Home, find Your guests and tap Add a guest.
2. Enter their name and when they are coming, and a note if useful (for example 'Client, 11 am, Room 2').
3. Save. The front desk sees them on today's list as expected and marked as added by you, so they are let through without a call to your cabin.
4. Plans changed? Tap the guest and Cancel.

The app does not alert you when your guest arrives; the desk will ring or message you as usual.

Parcels

When a courier leaves a parcel for you at reception, the desk logs it and a card appears on your Home screen: the courier, a note and a photo of it. The card shows a 4-digit Pickup code; tell it to reception when you collect the parcel. You also get a notification when a parcel arrives (or an email if notifications are off). You can tap Collected on the card yourself, or the desk marks it when it hands the parcel over. Parcel cards are for cabin members.

Notices

Notices on Home is the space's notice board: closures, maintenance, events, changes to timings. Tap a notice to read the full text and any picture. Pinned notices stay at the top. New notices show when you open the app; for anything urgent the office also emails or messages you.

Wi-Fi

The Wi-Fi card on Home has the network for your centre. Tap Show to see the password, Copy to copy it, or open the join QR and scan it with another phone or a laptop to connect without typing. If the password changes, the card updates on its own.

Your pass

Where your space uses passes, yours is under Account. Show it at the desk when asked; they scan it to confirm you are a member.

• Something broken or needed? See Report a problem or request something.
• New to the app? Start with Your member app.